Frequently Asked Questions

It is not uncommon for small details such as your email address or contact number to be listed incorrectly on some of your policies. These details are inconsequential when it comes to claiming from an insurance benefit or when making a withdrawal / surrendering from an investment. However, it is critically important for details such as your I. D. number, date of birth, smoker status, occupation, policy owner details, beneficiary details, and the like to be listed correctly. If these details are wrong, your ability to claim from an insurance benefit or receive a payment from a policy or investment could be negatively impacted. Find My Funds recommends that you consult with one of our affiliated, experienced, professional, and independent Financial Planners so that they may assist you with updating details and advising you on which details are critically important and which are not.

Depending on how your investment/s are structured, you may be able to make a tax-free withdrawal, taxed withdrawal, part surrender, or full withdrawal. There are several types on investment products available, your ability to withdraw and how the withdrawal is taxed depends entirely on the structure of the investment product. Find My Funds recommends that you consult with one of our affiliated, experienced, professional, and independent Financial Planners before making any decisions that could have a negative impact on your investments.

Usually when a loved one dies, the Broker or Financial Adviser that implemented the life insurance and / or investment policies will assist in the claim process. Sometimes, a policy or investment can be unintentionally omitted from the death claim. Sometimes, the family of the deceased are simply not aware of any life insurance or investment policies that were in force at the time of the loved one’s death. By using our online solution, we will help you find these funds.

The Find My Funds online solution is 100% complimentary. We believe that everyone should have access to their important life insurance and investment policy information without having to spend hours on the line with call centers, hoping to speak to someone who can help. Find My Funds will provide you with a comprehensive report detailing all of your life insurance and investment policies; who they are with, how much you are paying, what they are worth, where you are invested, along with all the listed details pertaining to the contract owners, lives assured, and beneficiaries. Find My Funds encourages you to speak to one of our affiliated, experienced, professional, and independent Financial Planners as they are highly qualified and able to guide you through the details of your policies and offer advice should you require it.

It is important to understand that you are under no obligation to accept the advice or services offered by the Financial Planner who contacts you. However, we do recommend that you accept their call as they will be able to provide you with expert advice and feedback on your life insurance and investment policy report. This value-added service is designed to ensure that you have a thorough understanding of the details contained within your report and can proceed in the most well-educated manner thereafter.

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